Patronage
Pick your table. Hold it with a credit. Show up.
Patronage is a venue reservation platform where guests browse an interactive 2D bird's-eye floor plan and reserve exactly where they want to sit — specific table, booth, room, or bar stool. Credit-based holds eliminate no-shows without friction. Owners build their space visually with a Konva canvas editor, set availability by timeslot, and get live occupancy across every floor. Fully integrated with SilverQR for drink and meal pre-ordering at the moment of booking.
Available on
- WebAny modern browser
- iOS16+
- Android10+
What it does.
Build your venue exactly as it looks. Guests see what they're booking.
Owners design their venue layout in a Konva-powered canvas editor inside the admin dashboard. Place tables (round or rectangular), booths, rooms, bar stools, lounge clusters, plants, dividers — everything. Upload a real architectural floor plan as a background layer and place objects on top. Guests see a live, photorealistic representation of your space and pick their seat with a tap.
- Drag-and-drop Konva canvas with real floor plan image upload
- 12 object types: table, booth, room, bar, lounge, stool, plant, divider…
- Per-object config: capacity, label, premium flag, SilverQR table link
- Multi-floor support with vertical floor tab selector for guests
- Draft → publish workflow with 20-version rollback history
Holds that mean something. No-shows that cost something.
Guests top up a Patronage wallet (Stripe) and spend credits to hold a reservation. Credits are returned on timely arrival or legitimate cancellation. Late cancellations and no-shows trigger a configurable credit deduction — your policy, not ours. Venue owners set hold amounts per timeslot, table type, or promotion. The result: dramatically lower no-show rates and guests who actually show up.
- Stripe-powered guest wallet — card, Apple Pay, Google Pay
- Configurable credit hold per venue, table type, or timeslot
- Automated refund on check-in via venue host terminal
- No-show deduction policy: partial, full, or custom
- Waitlist: auto-offer freed slots to next guest in queue
Reserve a table. Pre-order your welcome drink. Walk in ready.
When Patronage and SilverQR are both active, confirming a reservation triggers a SilverQR menu link in the confirmation email. Guests can browse the menu and pre-order items before arrival. Pre-ordered items appear in the Kitchen Display System tagged with the reservation — they're ready when the guests sit down. No repetition, no waiting, no friction.
- Automatic SilverQR link in reservation confirmation
- Pre-order items tagged to reservation in KDS
- Linked SilverQR table reference on each canvas object
- Optional credit deduction for pre-orders (owner configurable)
- Works standalone — SilverQR integration is additive, not required
Everything else it does.
2D space builder
Konva canvas editor with real floor plan upload, 12 object types, multi-floor support.
Timeslot management
Set availability windows, slot duration, and turn-time per table or section.
Multi-role access
SuperAdmin, VenueOwner, VenueManager, Host — each with scoped permissions.
Credit holds
Guest wallet via Stripe. Configurable hold amounts and no-show deduction policies.
SilverQR bridge
One-tap from reservation to pre-order. Pre-ordered items auto-appear in KDS.
Occupancy analytics
Live seat count, reservation heatmap, revenue per cover, peak hour analysis.
Per-venue pricing. Credits stay with your guests.
- Starter: 1 venue, 1 floor, up to 50 tables, basic analytics
- Pro: 5 venues, multi-floor, waitlist, SilverQR integration
- Business: unlimited venues, white-label, API access, custom credit policies
- Credit top-up processing via Stripe — no additional platform fees
Questions we hear often.
Talk to the team that actually builds the software.
Pilot deployments, volume licensing, product demos, security questionnaires — all handled by engineers and product leads, not a routing layer. We respond within one business day.
Send us a message
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