FAQ

Questions we hear most.

Straight answers on what gets matched, what doesn't, and what secure delete really does.

By content, not by name. Files are hashed with SHA-256, and files with an identical hash are byte-for-byte identical — no ambiguity, no false match. Hashing runs across a pool of worker threads sized to your machine, so a folder with hundreds of thousands of files doesn't sit on one core.

Still have a question?

Talk directly to the team that built it — no sales script.

Talk to the team that actually builds the software.

Pilots, licensing, demos, security questionnaires, or a question you are not sure is a question yet. All of it lands with engineers and product leads rather than a routing layer, and none of it starts a drip campaign.

Half an hour, no slide deck
A walkthrough with someone who built the thing. Bring the awkward questions.
A pilot in your environment
Every feature unlocked, installed with us on the call, configured for your setup.
Or just email
sales@royalsoftworks.com, answered by a person within one business day.

Send us a message

Tell us what you are trying to do. A person reads it and replies within one business day.

Goes straight to our own mail server. No CRM, no tracking pixels, no marketing list.