--- title: "Kept at arm's length, and offline · AssistantGeneral" description: "Web pages and tools held in a sandbox, a network you can unplug, and not even a crash report sent." url: "https://royalsoftworks.com/products/assistant-general/security/contained/" source: "https://royalsoftworks.com" format: "markdown" note: "Markdown rendering of the HTML page at `url`. Same content, same canonical URL." --- Security & privacy · 2 of 4 # Kept at arm's length, and offline. Web pages and tools held in a sandbox, a network you can unplug, and not even a crash report sent. ## Web pages kept at arm's length When the assistant reads a page from the internet, it opens it in a separate, locked-down window with no access to the app, your files or your settings. ## Sandboxed tools A sandboxed working folder and a three-tier permission model mean risky actions always ask first. ## Works with the network unplugged Once set up it needs no internet at all, and Offline mode closes every outbound connection and keeps a daily record of the hosts that were reached. Activating a paid licence needs a connection once; where downloads are blocked, the engine can be installed from a file you bring in yourself. ## Not even a crash report is sent There is no telemetry and no usage log. If something breaks, the app writes a short local crash file — a timestamp and the technical detail of the error — and it stays on your machine unless you decide to send it. [Previous Private by default, not by promise.](https://royalsoftworks.com/products/assistant-general/security/private-by-default/) [Next An AI tool your IT can actually allow.](https://royalsoftworks.com/products/assistant-general/security/governance/) [All of AssistantGeneral security](https://royalsoftworks.com/products/assistant-general/security/)