---
title: "Slack and Telegram AI · AssistantGeneral"
description: "Connect Slack, Telegram, WhatsApp Business and Instagram: auto-reply rules, a workflow for every message, replies to mentions and scheduled Instagram posts."
url: "https://royalsoftworks.com/products/assistant-general/features/messaging-bridges/"
source: "https://royalsoftworks.com"
format: "markdown"
note: "Markdown rendering of the HTML page at `url`. Same content, same canonical URL."
---

Features · Connections

# Answer where people already write.

Connect Slack, Telegram, WhatsApp Business and Instagram: auto-reply rules, a workflow for every message, replies to mentions and scheduled Instagram posts.

[Editions](https://royalsoftworks.com/products/assistant-general/editions/): Pro, Enterprise and Government.

## Messaging bridges, feature by feature

Each comes with a small drawing of how it works. They are diagrams, not screenshots; numbers in them are examples.

- ### Slack

  Answer messages in your workspace.

  Diagram: Slack message → Assistant → Reply.
- ### Telegram

  Answer through a Telegram bot.

  Diagram: Telegram bot → Assistant → Reply.
- ### WhatsApp Business

  Answer customers on your business number.

  Diagram: Customer → WhatsApp Business → Reply.
- ### Instagram

  Answer direct messages, reply to post and story mentions, and schedule posts: images, videos, reels and stories.

  Diagram: Instagram leads to Direct messages, Mentions, Scheduled posts.
- ### Auto-reply rules

  Match any message, one that contains or starts with a phrase, or a pattern, and reply with fixed text or with what a workflow produces. A default reply catches the rest.

  Diagram: Message, then “Contains “price”?”: yes, Price reply; no, Default reply.
- ### A workflow for every message

  Run a chosen workflow on each incoming message.

  Diagram: Message → Workflow → Reply.
- ### Status at a glance

  Each bridge shows whether it is connected and how many messages it has handled.

  Diagram: Example: each bridge's status and message count.
- ### Allowed by IT

  On a managed desk, the administrator decides which bridges may be added.

  Diagram: New bridge, then “IT allows?”: yes, Added; no, Not offered.

## Goes well with

- [Triggers and schedules](https://royalsoftworks.com/products/assistant-general/features/triggers-and-schedules/)
- [MCP and connected accounts](https://royalsoftworks.com/products/assistant-general/features/mcp-integrations/)
- [Workflow automation](https://royalsoftworks.com/products/assistant-general/features/workflow-automation/)

[Previous MCP and connected accounts](https://royalsoftworks.com/products/assistant-general/features/mcp-integrations/) [Next Privacy and security](https://royalsoftworks.com/products/assistant-general/features/privacy-and-security/)

[All 31 feature classes](https://royalsoftworks.com/products/assistant-general/features/)

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