--- title: "The details at work · AssistantGeneral" description: "Personas, a knowledge graph, custom workflow steps, schedules, task memory, scanned PDFs and the rest of the working detail." url: "https://royalsoftworks.com/products/assistant-general/features/details-at-work/" source: "https://royalsoftworks.com" format: "markdown" note: "Markdown rendering of the HTML page at `url`. Same content, same canonical URL." --- Features · 5 of 6 # The details at work. Personas, a knowledge graph, custom workflow steps, schedules, task memory, scanned PDFs and the rest of the working detail. ## Expert personas & skill packs Built-in experts — Lawyer, Doctor, Cook, Mechanic, Programmer — plus your own custom agents and installable skill packs for repeatable expertise. ## Knowledge graph Documents are linked by the topics, tags and keywords they share; retrieval walks these connections to find related sources — and the Insights view lets you explore the same map yourself. ## Custom workflow nodes Power users extend the automation builder with their own nodes, turning a one-off process into a reusable building block. ## Scheduled & event-triggered runs Workflows wake on a timetable or react to an event, so routine work happens without anyone kicking it off. ## Durable task memory A persistent, per-task working memory lets long jobs span sessions without losing the plan or the context. ## Inference trace lens A live plan tracker, activity log and step-by-step trace show every decision and tool call — full transparency, not a black box. ## Reads scanned PDFs Scans and photos are read by the model that answers you, when it is a vision-capable one — no separate recognition program. Indexing also covers Office files, PowerPoint, HTML, web pages and YouTube transcripts. ## Ten interface languages English, Arabic (full right-to-left layout), German, Spanish, French, Italian, Japanese, Russian, Serbian and Chinese. Documents in any language are searched by one multilingual model, with no translation step in between. ## Multiple scoped knowledge bases Keep separate, access-controlled knowledge bases per team or project so the right people see the right context. ## Citation check for legal answers Optional. Every case an answer cites is looked up before you see it, and an answer citing a case that does not exist goes back to be fixed. Covers US case law today; proves a case is real, not that it is still good law. [Previous Voice, and wherever you already talk.](https://royalsoftworks.com/products/assistant-general/features/voice-and-reach/) [Next The details every day.](https://royalsoftworks.com/products/assistant-general/features/details-every-day/) [All of AssistantGeneral features](https://royalsoftworks.com/products/assistant-general/features/)