Privacy Policy

1. Information We Collect

Royal SoftWorks ("we," "our," or "us") operates on a privacy-first principle. We collect only the minimum information necessary to provide our services and process transactions.

1.1 Registration Information

When you register on our WordPress website, we collect:

• Username and email address (required for account creation)
• Display name (optional)
• Registration date and account status

1.2 Payment Information

For product purchases, we work with Paddle as our payment processor. We collect:

• Your email address (to process your order and deliver license keys)
• Order details and purchase history

Important: We do not collect, store, or have access to your payment card information, billing address, or other personal financial data. This information is handled exclusively by Paddle in accordance with their privacy policy and security standards.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Account Management: To create and maintain your user account
• Order Processing: To process your purchases and deliver license keys
• Communication: To send important updates, license keys, and service notifications
• Website Functionality: To improve and personalize your experience
• Security: To protect against fraud and ensure account security

3. Third-Party Services

3.1 Paddle Payment Processing

We use Paddle to process payments. Paddle collects and processes your payment information according to their privacy policy. We receive only:

• Confirmation of successful payments
• Your email address for order processing
• Order details for license key delivery

We have no access to your payment card details, billing address, or other financial information processed by Paddle.

3.2 WordPress Platform

Part of our website is built on WordPress, which may collect standard technical information such as IP addresses and browser information for security and functionality purposes.

4. Data Retention

We retain your information only as long as necessary:

• Account Information: Retained while your account is active
• Purchase Records: Retained for legal and accounting purposes
• Email Address: Retained for license key delivery and important updates

You may request deletion of your account data, but we may retain certain information for legal compliance.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of any information transmitted to or from our services.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account
• Opt out of non-essential communications
• Export your data

7. Cookies

We use cookies to improve website functionality and user experience. For detailed information about our use of cookies, please see our Cookie Policy.

We also use Google Analytics to understand how visitors interact with our website. Google Analytics may set cookies and collect information according to Google's privacy policy. We have no control over Google's data collection practices.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of any changes.

11. Contact Information

For questions about this privacy policy, contact us at: office@royalsoftworks.com

12. Disclaimer

This privacy policy is provided for informational purposes only. Royal SoftWorks makes no representations or warranties regarding the accuracy or completeness of this information. Users are responsible for understanding and complying with applicable privacy laws and regulations.